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Posted on 30-08-2007
Filed Under (Communications & Media) by martin

Dell has the ability to do “magic” with the dates of the order status. I experienced this after buying a 1400 euro Dell XPS last 20 of July. I will avoid giving names of the commercial and people that had to do with this sale because this nothing to do with them, it’s Dell fault and trickery.

The original delivery date in the order status was 21/08/2007 exactly one month after the date I bought it.

Well now look at the order status:

Detailed information

Information about your order

Dell Client number: ES2414580
Dell Order number: 562904961
More information
Order date: 20/07/2007
Estimated delivery day (At this date or before): 02/10/2007 –> MAGICAL 2 Months update
Preproduction started 14/08/2007

Usted se encuentra aquí: Dell España > Página principal de asistencia

As you can see they just decided from one day to another to add two months in the release day. I though there was an error on their system so I called. It was not, it seems more people than expected bought the XPS at the same time so there are production items that are out of stop.
Until now, Dell seemed to me one of the most wiser and trustable stores online, now I changed my opinion a little bit.

UPDATE
Today on Slashdot :

“In the next few days, Pope Benedict XVI plans to issue his second encyclical, in which he is expected to denounce the use of tax havens as socially unjust and immoral in that they cheat the greater well-being of society. He is also expected to argue that the globalized economic world needs to be regulated. Prime technology companies playing the offshore ‘profit laundering’ game include Dell, Google, Microsoft, and Sun, who set up subsidiaries in Ireland, where the corporate tax rate is a low 12.5% and no taxes are charged on royalties (e.g. from patents).”

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